In our efforts to be clear and forthcoming with our customers, we have published several policy pages on our website. Our purpose in doing this is to ensure that everyone doing business with us or simply visiting our website understands their rights and responsibilities. The purpose of this disclaimer page is to go into details about your use of our products and services.

  1. Authorized Use of Products From Write Load

Once you download a product from us it becomes solely your property. However, as part of doing business with us, you agree that your document is for personal use alone. You are not authorized to sell or transfer it to another party. You also agree not to use it for commercial purposes unless you have our consent. Note: business customers who hire us to write content are automatically authorized to use that content for commercial purposes.

  1. Order Cancellations

You may cancel orders at any time. However, the amount of money refunded or credited back to your account will be prorated. This is based upon the following factors:

  • Whether or Not Your Order Was Assigned to Your Writer
  • The Amount of Time Until The Deadline
  • The Amount of Work Completed
  1. Your Contact Information

When you place an order or create a customer account, we ask for several identifying pieces of information. These include your name, telephone number, and email address. We must have this information in order to conduct business with you, contact you, and provide you with information.

It is your responsibility to provide accurate contact information. It is also imperative that you update  you contact information as needed. We are not responsible for delays or misrouted materials due to missing or inaccurate contact information.

  1. Technical Issues

While we have taken every reasonable step to ensure that our systems are up and running, there is still the potential for factors beyond our control to cause technical issues. If technical difficulties result in delayed order processing or impede progress on work being done, we will work quickly to get things back online. However, as these matters are beyond our control, we are not obligated to issue any refunds or credits. We are also not responsible for any negative impact technical issues have on our customers.

  1. Placing Your Order

All work is done according to the instructions you give when placing your order. Please be as detailed as possible so that your writer is able to fully understand your needs.

  1. Originality

All writing is completely original and completed according to the customer’s instructions. Under no circumstance will we provide customers with papers that have been plagiarized. Any accusation of such will be investigated thoroughly. To this date, we have received no credible accusations that any work done by our writers is not completely original.

  1. Legality Issues

We conduct business with our customers in good faith. This means that we assume that any use of our products and services are within the bounds of any laws that apply to you. Further, it is the sole responsibility of the customer to determine what laws apply to them and to obey those laws. We are not responsible for any legal consequences that may arise from using our services.

  1. Revisions

Depending on the circumstance, we provide both free and paid revisions. Please refer to our revisions policy for more information.

  1. Payments

Payments are due at the time you place your order. If you modify your order in a way that increases the original price you were quoted, payment is due before work can be continued. Payments are processed using a secure third party payment processor. We accept debit and credit cards, money transfers and bank drafts, and PayPal.

  1. Customer Support

Customer support is available 24 hours per day seven days per week. Customer support agents are available by phone, email, or you may use our online chat feature. Your writer may be contacted directly through the customer portal.

  1. Confidentiality

All personal and financial information is treated with the strictest confidence. Identifying information is never provided to third parties without your consent. In addition to this, our policies include measures to conduct business with as much discretion as reasonably possible. We never disclose the nature of our business relationship with others. However, we cannot be held responsible should you choose to disclose that you have a business relationship with us.

  1. Deadlines

We are not responsible for missed deadlines due to emergencies, missing or invalid contact information, or failure on the part of the customer to communicate with us. We refer to deadlines on our other policy pages.

  1. Sources For Research

We are happy to use sources that you provide in conducting research for your writing projects. However, we must obtain access to these as quickly as possible. Please provide any relevant links or upload materials when you place your order. In addition to this, if there is a password needed to access information, please provide it to us. We will not access premium content until you have submitted the payment required.

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